FOR COVID-19 RESPONSE INFORMATION >
INDIVIDUALS: UNEMPLOYMENT INSURANCE SERVICES >
EMPLOYERS: RESTART MS - REHIRES, WORK REFUSALS, OR FRAUDULENT CLAIMS >
FOR COVID-19 RESPONSE INFORMATION >
INDIVIDUALS: UNEMPLOYMENT INSURANCE SERVICES >
EMPLOYERS: RESTART MS - REHIRES, WORK REFUSALS, OR FRAUDULENT CLAIMS >

Contact Us


Mississippi Department of Employment Security
Office of the Governor
1235 Echelon Parkway
P.O. Box 1699
Jackson, MS 39215-1699

601-321-6000

 

We'd like to hear from you.

Email your general questions or comments about MDES, your WIN Job Centers in Mississippi or any of our services to

comments@mdes.ms.gov

For more specific requests, please see below.

 


Forgot your Password? Reset it Here.


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Unemployment Insurance

 

MDES offers online filing. File your unemployment claim online here.

For Online Unemployment Services including those related to COVID-19, click here.

 

Contact Center Phone Numbers

Hours: Monday through Friday from 8 a.m. until 5 p.m.


CLAIM SERVICE LINE:

Claimants can dial
601-272-8332
to access the status of their unemployment claim.

For more information, click here.


CLAIMANTS:

For the following services call
601-493-9427

  • To file unemployment claims,
  • Ask questions about existing claims,
  • Password reset assistance, and
  • How to file weekly certifications

BUSINESSES:

For the following services call
601-493-9427

 


BENEFITS PAY CONTROL:

For the following services
call 601-493-9427

 


 

For questions regarding
Unemployment Benefits:
benefitpay@mdes.ms.gov

For questions regarding
Unemployment Tax:
tax@mdes.ms.gov

For questions regarding
Unemployment Benefits Overpayments:
bpc@mdes.ms.gov

For questions regarding
Appeals:
appeals@mdes.ms.gov

 


 

Labor Market Information

For general questions or comments concerning labor market information:
lmi-info@mdes.ms.gov

If you have a specific LMI program question, please select here to view LMI programs associated e-mail contacts.

 


Equal Opportunity Department

For general questions or comments regarding equal opportunity laws and regulations:
eo@mdes.ms.gov

 


Employment Services

Provides help for businesses and potential employees through a variety of employment, training and business services. For questions, contact us at:

Work Opportunities Tax Credit program for Businesses:
Telephone - 601-321-6013

Global Trade Adjustment Assistance for businesses and workers facing layoffs due to foreign competition:
Telephone – 601-321-6424

Rapid Response services and resources for employers and workers affected by business closure or layoff:
Telephone 1-800-762-2781

Veteran Services:
Telephone – 601-321-6512

Foreign Labor certification:
Telephone – 601-321-6030

Employment and Training programs:
Telephone – 601-321-5431

 


For Press, Radio, TV, and Print Media Requests

For press, radio, tv and print media questions concerning MDES:
Email Icon First communications@mdes.ms.gov 

 


Department of Labor

Mississippi follows the Department of Labor federal regulations for Child Labor, Overtime, Employer Rights, Labor Laws, and Minimum Wage. For additional information contact:

Department of Labor
McCoy Federal Building
100 West Capitol Street
Ste. 608, Jackson, MS 39269
1-866-487-9243
www.dol.gov