What is the status of my claim? MDES has launched a new self-service phone number that allows claimants to find out the status of their claims.
Beginning August 16, 2021, the contact center hours of operation will be Monday through Friday from 8am until 5pm.
Monday, September 6, is a federal holiday and banks will be closed. Unemployment payments that would have been paid on those days, will be delayed up to 48 hours.
MDES launched a new sign-in page for claimants. Our new page features a chatbot for claimants to receive virtual assistance and has instructions on how to upload documents, verify the claimant’s identification and report identity theft.
Mississippi Department of Employment Security needs your help to identify refusals of work. For more information and to report refusals of work, visit the page below.
If you received a notice to submit PUA Proof of Employment & have not done so, login to the MS Unemployment system: select, “Provide PUA Proof of Employment.” Documentation must be clear and readable.
REMINDER: MDES has made revisions to MDES Regulation 305.02 regarding Work Search Requirements. The Amended Regulation will go into effect on May 29, 2021. The revisions to this Regulation are posted at the link below.
We do not solicit payments by phone or social media. Our employees are prohibited from using social media to assist customers. If you are asked to pay a fee for these services, DO NOT PAY the fee, instead report this to MDES. There is no fee for Unemployment Services through MDES.
The IRS alerted the Mississippi Department of Security of a phone spoofing scam. A group is using the MDES contact center number 601-493-9427 to contact people requesting payment. For more information, or to report fraud, use the links below.
If you have received an incorrect 1099-G form or if you believe you are a victim of fraud, please click the "More Information" link below.
Unemployment Insurance Fraud Consumer Protection Guide from the U.S. Department of Justice National Unemployment Insurance Fraud Task Force...
Skill UP Mississippi is an initiative of the Office of Adult Education at the Mississippi Community College Board. Through various programs such as Smart Start and High School Equivalency (HSE), Skill UP Mississippi helps people launch careers, strengthens the state workforce, and creates an opportunity for economic development.
The MDES Contact Center is currently experiencing an increase in call volume. The Contact Center has a call-back system setup to allow callers to request a call-back. If you have requested a call-back, please do not call again. This will delay your call back from MDES.
If you do not file your weekly certifications you will not receive benefits.
Did you know failure to properly report earnings may result in prosecution in federal and/or state courts?
We are currently experiencing longer wait times for our contact centers. A claim may be filed online 24 hours a day, 7 days a week.
Has someone filed an unemployment claim using your information? Do you know of someone falsifying information to collect unemployment? Report this immediately to MDES.
For a checklist of this information, click the link below.
This is a Fraud Alert from the Office of Inspector General at the U.S. Department of Labor.
Individuals seeking housing assistance who have filed a claim for unemployment can view and download unemployment and wage data through the MDES website.
Take a look at our job search ideas, interview tips and suggestions on how to dress for success before you begin your job search.
You can complete your weekly certifications for unemployment insurance payments as early as Sunday each week using our free MDES app… or our website.
MSWorks is the mobile gateway to all of the Mississippi Works and MDES online services.
MDES now offers the option of Bulk Filing to its customers who file quarterly Tax and Wage Reports for multiple clients.
Employers and taxpayers of Mississippi will benefit from the New Hire program by reducing overpayments of unemployment compensation, by detecting and preventing benefit payments to workers who have returned to work, and more…
Help keep your tax rates low by using Sides E-Response... a fast, free, and secure way for employers to respond to requests for separation information online.
MDES offers employers many helpful services--posting jobs, recruitment, help with unemployment taxes and more.
Resources and Frequently Asked Questions about COVID-19
Rehires, Work Refusals, or Fraudulent Claims
Report fraud connected with filing unemployment benefits claims, including someone using the confidential information of you or one of your workers.
WIN Job Centers are conveniently located throughout the state. Find the center nearest you, business hours and services offered.
It's overwhelming, we know. But you've come to the right place. MDES will take you through the simple, easy step-by-step process of filing for unemployment and finding a new job.GET HELP
This is step one—the start to a new future for yourself. To file a claim to receive your unemployment benefits, register online with MDES. We'll help you all along the way.FILE TODAY